Terms of Service

These terms govern access to Catavo. Commercial terms agreed in an order form or service agreement take priority where they conflict with this page.

Using Catavo

You may use Catavo only for lawful business purposes and only with accounts, product content, images, and publishing destinations you are authorized to access. You are responsible for your publishing settings and the accuracy of prices, claims, inventory, and other published information. Manual review is the default. If an owner or admin enables automatic WooCommerce publishing, eligible new products may publish without individual approval. Social publishing still requires approval.

Connected platforms

Your use of WhatsApp, Instagram, Facebook, Shopify, and WooCommerce remains subject to each provider's rules. Platform availability may change because of provider outages, account permissions, or service and API changes outside Catavo's control.

Acceptable use

You must not use Catavo to violate intellectual property rights, mislead customers, distribute unlawful products or content, interfere with the service, bypass security controls, or access another user's account.

Service changes

We may improve, modify, suspend, or discontinue features. We aim to communicate material changes that affect active customers and to protect approved content and account data during normal service operation.

Intellectual property

You retain rights to the product content you provide. You grant Catavo the limited rights needed to process that content and publish it according to your instructions. Catavo and its underlying software, design, and branding remain the property of their respective owners.

Disclaimers and liability

Catavo assists with preparing and publishing product information but does not guarantee sales, reach, platform uptime, or error-free generated content. Liability and warranty terms for paying customers are governed by the applicable commercial agreement and mandatory law.

Contact

Questions about these terms can be sent using the contact information provided during onboarding or in our response to your demo request.